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Auri Lumen
Auri Lumen

Contact Us

Get in touch with us for any inquiries or support. Our team is here to assist with your questions and provide personalized help, ensuring you have the best experience with our nature-based products.

Hello, how can we help?

We’re here to assist you with any questions or concerns. Reach out via email. Our team is dedicated to providing prompt, personalized support to ensure you have the best experience with our products.

support@aurilumen.com

Frequently Asked Questions

Find answers to your most common questions about Auri Lumen massage candles — from use and care to safety and experience.

Each candle is designed to bring warmth, calm, and connection to your daily ritual

How do I use my Auri Lumen Massage Candle?

Light the candle and let it burn for about 10–15 minutes. Once a small pool of warm oil forms, blow out the flame and pour a small amount onto your hands or skin. Gently massage to hydrate and relax.

Is the oil safe for the skin?

Yes - all ingredients are skin-safe, paraffin-free, and dermatologically gentle. The blend is designed to nourish and hydrate without leaving a greasy residue.

How warm does the oil get?

The oil melts at a low temperature, just a little above body warmth, making it comfortable and safe to apply directly to the skin.

Can I reuse the ceramic container?

Absolutely. Once your candle is finished, clean the remaining wax with warm water and mild soap. The vessel can be reused as a decor piece or container.

How can I extend my candle’s life?

Avoid burning for more than 2 hours at a time. Let the wax melt evenly across the surface to prevent tunneling.


What makes Auri Lumen different?

Each Auri Lumen candle is designed as a sensory ritual - combining light, touch, and fragrance to create a moment of calm and connection.